Terms of Service

Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and NEFG LLC, doing business as NEFG Group, concerning your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use our services.

Services Description

NEFG Group provides professional computer systems design, technical consulting, and related services in the fields of computer integrated systems design, scientific research and development, and professional technical services. Our services are tailored to meet the specific needs of each client and are provided subject to the terms outlined in individual service agreements.

Use of Services

Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

Account Responsibilities

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services in any way that violates any applicable federal, state, local, or international law or regulation
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
• Attempt to gain unauthorized access to any portion of our services or systems
• Interfere with or disrupt the integrity or performance of our services
• Use our services to transmit any viruses, malware, or other malicious code
• Collect or harvest any information from our services without our express permission
• Impersonate or attempt to impersonate NEFG Group, our employees, or any other person or entity

Intellectual Property Rights

Our Content

All content, features, and functionality on our website, including but not limited to text, graphics, logos, images, software, and design, are the exclusive property of NEFG LLC and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Client Content

You retain all rights to any content, data, or materials you provide to us in connection with our services. By providing such content, you grant us a limited license to use, reproduce, and process such content solely for the purpose of providing our services to you.

Work Product

The ownership of work product created as part of our services will be governed by the specific terms of the service agreement between you and NEFG Group. Unless otherwise specified in writing, all deliverables and work product become your property upon full payment of all fees.

Service Agreements and Fees

Professional Services

Our professional services are provided pursuant to separate written agreements that specify the scope of work, deliverables, timelines, and fees. These Terms of Service supplement but do not replace the terms of any such service agreement.

Payment Terms

Fees for our services are as specified in the applicable service agreement. Unless otherwise stated, all fees are due within 30 days of invoice date. Late payments may be subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

Cancellation and Refunds

Cancellation terms and refund policies are specified in individual service agreements. Generally, fees for work already performed are non-refundable. Any cancellation must be provided in writing and will be subject to the terms of the applicable service agreement.

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation survives the termination of any service agreement and continues for a period of five years from the date of disclosure.

Warranties and Disclaimers

Service Warranties

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. Specific warranties regarding deliverables and performance will be outlined in individual service agreements.

Website Disclaimer

Our website and its content are provided on an as-is and as-available basis. We make no warranties, expressed or implied, regarding the operation of our website or the information, content, or materials included on our website. To the fullest extent permissible by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by law, NEFG Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party on our services
• Any content obtained from our services
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you to us for the services in question during the twelve months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless NEFG Group, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your violation of any rights of another party.

Third-Party Services

Our services may integrate with or rely upon third-party services, software, or platforms. We are not responsible for the availability, functionality, or terms of use of any third-party services. Your use of third-party services is subject to their respective terms and conditions.

Modifications to Services and Terms

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. We may also revise these Terms from time to time. The most current version will always be posted on our website. By continuing to access or use our services after revisions become effective, you agree to be bound by the revised Terms.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, United States, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising from or relating to these Terms or our services shall first be attempted to be resolved through good faith negotiations. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through binding arbitration in accordance with the rules of the American Arbitration Association, or through litigation in the state or federal courts located in Hartford County, Connecticut.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and NEFG Group regarding our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

Waiver

No waiver by NEFG Group of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without our prior written consent. We may assign these Terms at any time without notice to you.

Force Majeure

NEFG Group shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Acknowledgment

By using our services, you acknowledge that you have read these Terms of Service and agree to be bound by them. If you do not agree to these Terms, you must not use our services.